Once you have received your product, you have 15 days after receipt of your package to request a refund. Contact us beforehand and we'll provide you with a return packing slip.
In order for your refund to be accepted, you must meet the following conditions:
1 - Your product must never have been worn.
2 - Your product must be returned with the following elements: original box, accessories and especially the seal still attached. Without this your refund will be refused.
3 - Your parcel must be protected by a double packaging (the original parcel or a cardboard box provided for this purpose).
4 - You must stick the slip on this package and slip the return form inside it.
Once your return has been examined and validated by our teams, our customer service will proceed with your refund. You should typically expect to see the balance in your account within 5 business days after approval.